Is Flight Club Legit? Expert Review (9 Pros and 2 Cons)

People are asking, Is Flight Club legit or a scam? Six months ago, we were also wondering, second-guessing every click. With all the hype and rare drops, it’s hard to know who to trust.

So, we decided to test Flight Club and here’s what we’ve found:

Flight Club is 100% legit. They have been around since 2005, and now have real stores in New York, LA, and Miami. They’re owned by GOAT Group, which gives them even more credibility. For customer satisfaction, they also verify and authenticate every pair carefully before shipping.

But that doesn’t mean Flight Club is perfect. When we ordered shoes from them, we noticed some issues (you’ll find out details here).

So, keep reading. We’re also comparing Flight Club with StockX, GOAT, and a dozen more brands.

Key Takeaways

• Flight Club is legit as it is owned by GOAT Group.

• Every sneaker goes through expert authentication before it ships.

• The best part is that you can buy both new and used sneakers on the site.

• Prices vary, but some used pairs and “Lowest Price” listings are cheap.

• Flight Club’s customer support can feel slow, and there’s no live chat.

• It’s a great place to find rare heat, but read the fine print first.

Is Flight Club Legit? (Full Review with 9 Pros)

Flight Club is 100% legit. They are now part of the GOAT Group, so you can trust that every sneaker is checked by real experts before shipping. You’re not buying directly from random sellers. Everything goes through Flight Club first. They also have physical stores in cities like New York and LA, and they let you pay using safe options like PayPal or Klarna.

That’s why people trust Flight Club with high-value sneakers.

We’ve ordered from them and even visited one of their stores. Here's why we think they are reliable.

100 Percent Authenticity Guarantee

Flight Club is known for checking every single sneaker before it leaves their hands. That’s the biggest reason we (and thousands of others) trust them. When someone sells a pair, they don’t just slap a label on it and ship it to you. They first send it to Flight Club, and that’s where the real inspection begins.

According to the official website, their team checks stitching, glue, and materials. They also look at the box and label to make sure they match what they should. They use a blacklight to find any weird marks or signs that a sneaker is fake. They even verify the serial number inside the shoe. Every part of the process is hands-on, not rushed.

We once ordered a pair of Travis Scott Air Jordan 1s that were being faked like crazy online. We were nervous, no lie. But when they arrived, they were spotless.

Also, in February 2025, we ordered Red Air Jordans. The seller sent us this screenshot:

It’s clear that Flight Club takes it time to ensure authenticity before shipping it to you.

And the thing is, Flight Club is backed by GOAT Group. So they use the same authentication system the GOAT does. It’s a full professional setup. We’ve used GOAT, too, and the level of care feels exactly the same.

Also, sellers don’t get paid unless the sneakers pass that check. That means no one’s sending in trash just to get a quick buck.

Supports Secure Payment Options

Flight Club is undoubtedly legit because you can pay with Visa, Mastercard, PayPal, Amex, or Discover. All of these options are secure, which means your info will remain safe.

For our first order of Jordans, we paid with PayPal. It was smooth from start to finish with no weird charges. And if something had gone sideways, we knew PayPal would’ve helped.

For international buyers, Flight Club also take cards like China UnionPay, JCB, and Diners Club. That’s actually rare. A lot of sites block out global buyers. Flight Club doesn’t, which shows they’re set up to handle things properly.

Now, if you’re in the US, Flight Club gives you a few more payment options. You can break your payment into parts using Klarna, Affirm, or Afterpay. We tried Klarna on one of our bigger buys, just to test it. Four payments every two weeks. No interest. Took like two minutes to get approved.

Klarna also offers monthly plans for bigger orders. So does Affirm. Both are super easy to use, as you just select the option during checkout.

Afterpay is another one they offer, but only for orders under $1,000. It splits the payment into four pieces, too. Just make sure to pay on time, because late fees can hit if you don’t.

Physical Stores and Longevity

Flight Club is not a fake company because they’ve got actual stores you can walk into. You can use the StoreLocator option to find out if they are nearby. That’s one of the biggest signs they’re for real. They’ve had a physical store since 2005 (that’s over 20 years in the game). If they weren’t legit, they would’ve vanished by now.

Here’s where you’ll find them:

• New York: 812 Broadway

• Los Angeles: 503 N Fairfax Ave

• Miami also has a store, but we haven’t been to that one yet

We went to the NYC Flight Club store, and it was wild. Here’s the picture we clicked before entering:

The walls were stacked with everything (from Yeezys to Off-White Jordans). It felt like a sneaker gallery. Staff were chill and knew what they were talking about.

Strong Customer Ratings

Flight Club is legit because they’ve got thousands of reviews to back them up. On Trustpilot, they’re rated 4.0 out of 5 from over 5,000 buyers. And 71 percent of those reviews are 5 stars, and that says a lot. Most of the feedback comes from verified customers who actually received their shoes.

We read through dozens of Flight Club reviews ourselves before we ever placed our first order. A lot of people say the same thing: the shoes arrived in perfect condition. One buyer said their Air Max 1s came in brand-new condition, with the box perfectly intact and still smelling fresh.

Another talked about ordering a pair of Travis Scott Jordans that arrived three days earlier than expected. That’s rare for resell platforms, and it’s exactly what we want to hear.

Our favorite Flight Club reviews are:

Now, of course, no site is perfect. Some reviews mention shipping delays or long wait times. But when we looked closely, a lot of those complaints came from people who didn’t read the delivery times for "Lowest Price" listings. We’ll explain that part in a bit, because it’s actually in the fine print.

The main takeaway is this: if Flight Club was a scam, it wouldn’t have 5,000+ people publicly rating it, and most of them giving it 5 stars. That kind of volume and consistency only happens when people keep getting what they paid for.

We’ve ordered multiple times now, and we can say the same thing: it works.

Official BBB Accreditation

One big reason Flight Club is legitimate is that it’s officially recognized by the Better Business Bureau with an A+ rating. That’s the highest score they give out, and it means the company responds to issues when things go wrong.

A lot of sneaker sites don’t even show up on the BBB. Some avoid it completely, or don’t bother replying to complaints. But Flight Club is listed and rated. That tells us they’ve taken the time to set things up the right way.

This is important because in resell, delays can happen. What matters is how a company handles it. Based on their rating, Flight Club actually talks to customers and works to fix the problem.

Clear Policies and Transparency

Flight Club is not a scam because its policies are clear. You might not like all of them, but at least you know what to expect. Here’s what you need to know: all sales are final. That means no returns unless there’s a legit issue with your pair.

If something’s wrong, you’ve got 14 days from the day your shoes arrive to contact support. After that, they may not accept any claims.

So what if your order is delayed? Well, it depends on how you bought the shoes. If you picked the Lowest Price option, your pair will get shipped to Flight Club first before it’s sent to you. That takes time. On average, 8 to 12 business days is normal.

If you choose Fastest To You, the shoes are already verified and ready to ship. Orders placed before 11 AM usually arrive in 3 to 4 business days. Order later in the day, and you’ll probably get them in 4 to 5 days. For certain items, next-day delivery is possible, depending on the partner and location.

The good thing is that you can track your order status if you go for Flight Club. Here’s the proof:

We always go with Fastest To You if we need something quick. Otherwise, we wait it out and save some money. Either way, knowing the timelines upfront helps a lot. It’s right there in their policy.

They’re also clear about risk of loss, which basically means once they hand the package to the carrier, the responsibility shifts to the buyer. But if a package goes missing, they’ll still investigate it. You may have to sign their form to open a claim. We haven’t had to do this, but it’s good to know they’ve got a process for it.

Cancellations are possible too, but only within 3 hours of placing the order, or before the seller confirms it. After that, it’s locked in. So if you change your mind, move quick.

And just a heads-up: if you remove the Flight Club hang tag or wear the shoes, you can’t return them, no matter what. That’s fair. You can’t wear the shoes and then decide to back out.

We also looked into the team behind Flight Club. Real people are running the show. We saw folks like Ilias Panayiotou and Mariano Sánchez listed as team members. That might not matter to everyone, but to us, it shows the business is transparent. They’re not hiding behind fake names or empty bios.

All in all, Flight Club policies are strict but clear. You know what you're getting into before you order. And if something goes wrong, there’s a real system to get help.

Easy to Contact Flight Club

Flight Club is a legit business because you can actually reach out to them when you need help. They offer support by phone and email, and you can also submit a request through their site. That shows they’re not running from their customers.

Flight Club have a toll-free support line for U.S. customers: (800) 778-7879. It’s open daily from 11 AM to 8 PM EST, and similar hours apply for their LA and Miami stores. If you’ve got an urgent issue, that number’s your best bet.

But let’s be real: phone support can take a while. We’ve tried calling before and had to wait nearly 30 minutes to get someone. And according to public reviews, a lot of customers report the same. Hold times can be long, and the resolution rate isn’t always great. It’s not the best part of the Flight Club experience, but it’s there when you really need it.

Most people (us included) just go the email or support form route. You can reach out by sending a message to support@flightclub.com or use their “Submit a Request” page on the site. It lets you pick the type of question, like order status, shipping issues, or product problems.

There’s no live chat or instant message feature, which would’ve been nice. But in our experience, when we emailed them, we got a reply within a day.

Official Site Uses HTTPS

FlightClub.com is a safe website, as it is protected with HTTPS. It means your information is encrypted and secure (while it’s being sent). That includes your:

• Credit card info

• Name

• Address

• Login details.

This is one of the easiest ways to tell if a site is safe. Just look at the URL. If it starts with https:// and shows a padlock symbol, the connection is secure. Flight Club has that, and it’s been in place for a long time.

We never buy from any site that doesn’t use HTTPS. It’s a basic rule. If a site doesn’t protect your info, that’s a red flag. Flight Club gets this right. When we checked out, the payment page was fully encrypted, and all of our info stayed protected the whole time.

They also use secure third-party payment processors like PayPal, Klarna, and Affirm. That’s a big plus, since you’re not handing your payment details directly to the seller.

Big Social Media Fan Following

One of the easiest ways to tell if a brand is legit is by looking at their social media. And Flight Club has a huge online following. They’ve been active on every major platform for years, and millions of people follow their content.

As of now, they’ve got:

We follow Flight Club on Instagram and TikTok, and they’re constantly posting new drops. What makes this important is that fake or scam sites don’t usually build this kind of social presence. And when nearly 3 million people are following Flight Club, that gives us more confidence they’re not going anywhere.

Flight Club Reviews Complaints: The Two Most Common Complaints

The two most common Flight Club complaints are slow shipping and the lack of live chat support. Many customers report delays even on paid express shipping. Others say it's hard to get help when issues come up because there’s no way to talk to someone instantly.

These aren’t dealbreakers for everyone, but they’re the most frequent frustrations from regular buyers.

Shipping Delays and Delivery Problems

If there’s one thing people complain about most, it’s Flight Club’s shipping. Some orders arrive fast, but many don’t (even when customers pay for express or “Fastest To You” options). The problem isn’t always the shoes. It’s the process behind the scenes and the couriers they use.

Here’s a comment from Brandon C. from Austin, TX:

“Paid for next-day shipping. The package came almost 2 weeks later. What made it worse? Support told me to check with the carrier.”

From April to June 2025, BBB shows multiple complaints about delayed express orders. People reported paying for overnight or 2-day shipping and still waiting over 7 business days. In some cases, the packages were scanned as delivered but ended up missing. Flight Club’s stance in these situations is clear: once the courier scans it, it’s out of their hands.

No Live Chat

Flight Club doesn’t have a live chat option. So if something goes wrong, you’re stuck calling them (and waiting on hold).

For simple questions, that might be fine. But when your $500 sneakers are lost, damaged, or missing, you want answers fast. And that’s not something Flight Club makes easy.

Here’s a comment from Derrick M. in Los Angeles:

“There’s no live chat? It’s 2025. I waited 45 minutes on hold before giving up and sending an email. Took 2 days to get a reply. Not what I expected from a big company like this.”

The support form on the site does work. And yes, you’ll usually get a reply in 24 to 48 hours. But if it’s something urgent or time-sensitive, that’s not fast enough. We’ve used the email route ourselves and got a clear, human response. But it still took a day.

Does Flight Club Sell Fake Shoes

Here’s the deal:

Flight Club does not sell fake shoes. Every sneaker that passes through their hands is inspected and verified for authenticity before it’s shipped to a buyer. Sellers can’t ship directly to customers. They have to send their shoes to Flight Club first, where expert authenticators check everything, including stitching. If anything looks off, the sneaker never gets shipped.

We’ve ordered both hype and general releases through Flight Club, and the quality is always consistent. Our Travis Scott Jordan 1s came with the right tags.

Flight Club is also part of the GOAT Group. That’s important because it means they share the same backend and authentication infrastructure as GOAT, one of the most trusted platforms in sneaker resale.

Is Flight Club Legit for Jordans

Flight Club is absolutely legit for buying Jordans. In fact, Jordans are one of the most common sneakers people buy through their site. They carry everything from general releases to grails like the Off-White 4s, Travis Scott 1s, and older retros.

We’ve personally bought Jordan 1s, Jordan 3s, and a pair of used Jordan 4s through Flight Club. Every time, the shoes were 100 percent real. Even with the used pair, we knew what to expect. The condition rating was accurate, and there were no surprises.

One of the best things about Flight Club is its variety. If you're looking for a clean pair of Jordan 1 Highs in your size, you’ll find dozens of listings. You can sort by “Lowest Price” or “Fastest To You,” depending on how soon you need them.

Just keep in mind that the lowest-priced pairs usually take longer to ship since they still go through a verification process.

Why Is Flight Club So Cheap

Flight Club can seem cheaper than other sneaker platforms because they allow multiple sellers to list the same shoe. That means prices compete naturally. They also offer a “Lowest Price” option, where sellers willing to wait a bit longer for payout will undercut others to win the sale.

Here’s a simple breakdown:

Is Flight Club Better Than GOAT?

Flight Club and GOAT are part of the GOAT Group, but they work a little differently. GOAT is more like a sneaker marketplace with options for new, used, and even instant shipping. Flight Club feels more like a curated sneaker store, with a focus on in-store pickup and a slicker retail experience.

Here’s the Flight Club vs GOAT comparison:

So, which is better? It depends. If you want a boutique-like feel and trust a hands-on consignment process, Flight Club is great. If you want faster shipping, GOAT is a better choice.

Flight Club vs StockX - A Comparison

Flight Club and StockX are both huge names in the sneaker resale game, but they’re built differently. StockX is a live market platform where prices change like stocks, and buyers place bids. Flight Club is more of a storefront setup where prices are fixed or based on seller listings.

Here’s the StockX vs FlightClub comparison:

Does Flight Club Sell Used Shoes?

Yes, Flight Club does sell used shoes. They offer both brand-new and pre-owned sneakers, and every used pair is clearly marked on the product page. You’ll see the condition of the shoes listed upfront, along with detailed photos and a description of any signs of wear. This helps buyers know exactly what they’re getting before they order.

We’ve bought a used pair of Jordan 4s from them before, and it was a great experience. The shoes were listed as “lightly worn,” and that’s exactly how they showed up. There were small creases near the toe box, but everything else looked clean.

In our experience, used sneakers are cheaper than new ones, especially for rare releases. If you don’t mind a little wear, it’s a solid way to save. Plus, some of the used pairs are in almost-new condition, just tried on once or twice.

Flight Club vs Others (A Comparison)

Flight Club is best known for its sneaker consignment model and verified resale. But how does it compare to other retailers like Zappos, StockX, or Stadium Goods? 

Here’s the comparison:

Conclusion: Is Flight Club Worth It in 2025?

Flight Club is legit, and it’s still one of the safest places to buy rare sneakers in 2025. Every pair is authenticated before it reaches you. Plus, the shipping is reliable, but can be slower on cheaper orders. Moreover, prices can be high, but you can score deals on used pairs.

Remember: returns aren’t allowed, so double-check your order. And in case of any confusion, customer support is there.