Privacy Policy

Last updated: [6/17/2026]

Freaky Shoes® (operated by Big Boy Group, LLC, "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

Information you provide: name, shipping/billing address, email address, phone number, and order details when you make a purchase or contact us.

Payment information: processed securely by our payment providers. We do not store full card numbers on our servers.

Automatically collected information: like most websites, we use cookies and similar technologies to collect browsing data (such as pages viewed and general device/browser information) for analytics, marketing, and site functionality.

How we use your information

To process and fulfill your orders and provide customer service

To send order updates and, if you opt in, marketing emails/SMS

To improve our products, website, and shopping experience

To detect and prevent fraud and comply with legal obligations

Marketing emails & SMS If you join our email or SMS list, we may send you news, offers, and updates. You can opt out anytime by using the unsubscribe link in an email, replying STOP to a text, or emailing info@freakyshoes.com.

How we share information We do not sell or rent your personal information. We share it only with trusted service providers who help us operate (for example, our e-commerce platform Shopify, payment processors, and shipping carriers), and only as needed to provide their service. We may also disclose information if required by law or to protect our rights and the safety of others.

Cookies Cookies are small files stored by your browser. You can refuse or delete cookies through your browser settings, though some site features may not work properly if you do.

Data storage & security We store and process information on servers located in the United States and use reasonable safeguards to protect it. Please note that email is not encrypted and is not a secure way to send sensitive information — we will never ask for sensitive details by email.

Depending on where you live (for example, the EU/UK under GDPR or California under CCPA/CPRA), you may have the right to access, correct, or delete your personal information, or to opt out of certain processing. To make a request, email info@freakyshoes.com.

Third-party links Our site may link to other websites with their own privacy practices. We are not responsible for the content or policies of those sites.

Children's privacy Our site is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy We may update this policy from time to time. Changes are posted here with an updated date.

Contact Questions about your privacy? Email info@freakyshoes.com.