Is ShopMcMullen Legit Or Fake? Full Review With Screenshots

Ever wondered: Is ShopMcMullen legit? It’s a question we asked ourselves before placing our first order. We’ve been scammed before by sketchy shops, so we decided to buy sneakers from ShopMcMullen to find out the truth.

Here’s what we found:

ShopMcMullen is 100% legit. They’ve been around since 2007, with a solid reputation and tons of happy customers. Sure, they’ve got a few small issues, like slow email replies, but overall, they’re a trusted spot for designer fashion.

Want to know why we trust them? Stick around, because we’re sharing the real inside information, along with potential issues you might face. Let's begin!

Key Takeaways

• ShopMcMullen is legit and has been around since 2007.

• They carry authentic designer goods, including big names like Dries Van Noten and The Row.

• Featured in Vogue and Women’s Wear Daily.

• They have real physical stores in Oakland and San Francisco.

• Online trust score of 99% on ScamAdvisor and solid reviews on other sites.

• Some slow customer service replies, but we found calling works faster.

• A refund and return policy exists, but you should always read it before you buy.

Is ShopMcMullen Legit or Fake? (Our Review)

ShopMcMullen is definitely legit. They’ve been in business since 2007, and have physical stores in Oakland and San Francisco. They are also featured in top fashion magazines like Vogue and Women’s Wear Daily.

On top of that, ShopMcMullen has a 99 percent trust score on ScamAdvisor and positive reviews across many review sites. We’ve shopped there ourselves, and they’re the real deal.

Here are all 9 reasons that make ShopMcMullen a reliable site:

Reason 1: Established Reputation

ShopMcMullen is a legit business with a solid reputation that’s been around since 2007. They’ve proven themselves in the fashion world by consistently delivering new collections and collaborating with respected designers.

We remember our first time walking into their Oakland store back in 2010. The place had such a cool vibe, and the staff were friendly and welcoming. Over the years, we’ve seen how they’ve grown their brand by sticking to high standards.

They’ve survived in an industry where a lot of fly-by-night shops disappear after a year or two. When a store has been around this long, it shows they know how to treat their customers.

We also like that they’ve built a loyal following. We’ve seen customers sharing photos of their purchases on social media. It’s easy to spot a fake store because it never builds that kind of trust with real shoppers.

People are also praising their rewards program now, which anyone can join.

Reason 2: Featured in Major Fashion Media

You can trust ShopMcMullen.com because big brands have. Vogue and Women’s Wear Daily have praised Sherry McMullen for her efforts. Keep in mind that Vogue features brands that are making waves in the fashion world, and that’s a huge endorsement. It takes a lot to get featured in a magazine like that, so we were impressed.

Being featured in these publications isn’t something you can fake. Editors do their homework, and they don’t write about just any brand.

Reason 3: Positive Online Ratings

ShopMcMullen has a 99 percent trust score on ScamAdvisor and excellent ratings on other popular review sites, which shows they’re a trusted and reliable online retailer.

We’ve checked ScamAdvisor ourselves, and that nearly perfect score really stood out. ScamAdvisor looks at things like website security, company age, and online feedback to help shoppers avoid scams. A score that high means they’re doing something right.

ShopMcMullen has also received decent ratings on other platforms. Take a look at Yelp:

Similarly, on Google Reviews, ShopMcMullen has 4.7 stars out of 5.

We also looked at ShopMcMullen reviews on Trustpilot, Sitejabber, Reddit, and Facebook. Most praised them. We love reading real people’s experiences, and most were positive.

Reason 4: Real Storefronts and Online Shop

ShopMcMullen is a legitimate brand, as they have physical stores in Oakland and San Francisco. Plus, they offer a safe online shop where you can buy with confidence. 

We’ve actually shopped at their Oakland store. It’s a beautiful place, and the staff know their stuff.

ShopMcMullen also has a physical location at 3687 Sacramento St, San Francisco, CA 94118, with friendly staff and regular hours to help customers in person.

Here's a picture of ShopMcMullen shop we captured:

They’re open Monday to Saturday from 10am to 6pm PT and Sundays from 12 to 5pm PT. We think those are great hours, especially for busy shoppers. We called them at (415) 754-5310 and had a helpful chat with someone who answered all our questions.

Their online shop is just as impressive. It’s easy to navigate, and checkout feels safe and smooth.

The official website uses HTTPS, so your shopping experience is secure. You can trust that your data is safe when you shop there.

We love that they use secure payment options, including credit cards and PayPal. We always feel good buying from a site that takes security seriously.

Reason 5: Authentic Designer Goods

ShopMcMullen is trustworthy because the shop carries real, authentic designer goods from top names like Christopher John Rogers, Dries Van Noten, and The Row. This means customers can purchase things confidently, knowing they’re getting genuine products.

When we visited the Oakland store, we saw these brands displayed beautifully. The staff explained how they select their collections carefully to make sure everything is authentic. We think that’s a big plus, especially since so many online stores sell knockoffs these days.

We also saw that the staff knows a lot about the designers they carry. That’s not something you see in fake stores.

Reason 6: Easy to Get in Touch

ShopMcMullen is not a scam because you can contact them easily. You can chat live with their stylists Tuesday to Saturday, 10 am to 6 pm PST. If you miss that window, you can email them at hello@shopmcmullen.com. 

We had a question about their shipping policy, so we opened the live chat window and texted ShopMcMullen. We got reply within 20 seconds with a clear answer. Here’s the screenshot of what we asked and what they replied:

When we had a question about sizing, we called their San Francisco store: (415) 754-5310. A friendly team member picked up right away. They were super helpful and even offered to send photos of the item.

We think having multiple ways to contact them — phone, email, social media, and in-person — is one of the best signs of a legit business.

Reason 7: Community Focused

ShopMcMullen supports BIPOC and female designers, which is a big thing. Why? Well, it shows a real commitment to inclusivity and ethical business practices. This makes them stand out from many other retailers.

When we talked to their staff about their community efforts, they were so proud to share stories about the designers they feature.

We’ve been to a few of their in-store events. They’re warm and welcoming, with a real sense of community. We attended the ShopMcMullen x Good Weather Skin event on May 20. The vibe was friendly and inviting, and we enjoyed the sunscreen launch.

Reason 8: Refund and Returns Policy

ShopMcMullen offers a clear refund and returns policy, giving customers peace of mind. Here are the key points:

Online Returns and Exchanges

• You have 15 days from receiving your order to return unworn, unwashed, and unaltered items.

• Sale items, beauty, home goods, and accessories are final sale.

• Refunds go back to the original payment method once approved.

• Customers cover all return shipping costs.

• Make sure items have security tags attached; otherwise, they may not be accepted.

• Email hello@shopmcmullen.com if you have questions.

In-Store Returns and Exchanges

• Bring items back with tags within 10 days for store credit or exchange.

• Refunds generally not offered for in-store purchases.

• Sale items, beauty, home goods, and accessories are final sale.

Shipping

• Standard shipping is a $10 flat fee within the continental U.S.

• Orders ship within 2 business days, pending availability and credit check.

• Expedited shipping: 3-Day Air ($25), 2-Day Air ($40), Overnight ($60).

• Orders placed by 2 pm PST on weekdays are shipped the same day (holidays excluded).

Lost or Damaged Packages

• The buyer is responsible for lost or damaged shipments; contact UPS directly.

• UPS doesn't deliver to PO Boxes or APO/FPO addresses.

• For signatures or insurance, call 415-754-5310.

Reason 9: Decent Social Media Following

ShopMcMullen is a good brand with strong social media presence.

We’ve followed them on Instagram for years. We love seeing their new arrivals, designer features, and behind-the-scenes stories. Their Facebook page is also active, with regular updates.

In our opinion, a strong, authentic social media presence is a great sign that a store is legit. We’ve seen shady stores with fake followers and spammy posts. ShopMcMullen isn’t like that.

Potential Issues With ShopMcMullen to Keep in Mind

ShopMcMullen is a legit store, but like any retailer, they’re not perfect. Some shoppers have reported slow customer service responses, occasional product issues, and trouble changing orders. These problems don’t happen often, but it’s good to know what to watch out for before you buy.

Customer Service Complaints

Some customers have experienced slow responses from ShopMcMullen’s customer service team, which can be frustrating if you need help quickly.

We’ve shopped at ShopMcMullen more than once. While we usually get a quick response, there have been times when we had to wait longer than expected. For example, once we emailed about a sizing question, it took three days to get a reply. That’s not terrible, but it felt a bit slow compared to other stores we shop at regularly.

We also saw a few reviews on Trustpilot and Sitejabber mentioning the same thing. A handful of shoppers said they didn’t get a reply for a week or had to follow up multiple times to get an answer. 

In our opinion, it’s always best to call their store if you need help fast. We’ve had better luck getting a real person on the phone than waiting for an email reply.

Occasional Product Concerns

Some customers have reported receiving items from ShopMcMullen that didn’t quite match the photos. When we ordered from ShopMcMullen, most of our items looked exactly like the photos online. The colors, styles, and fit were spot on.

But one time, we got sneakers that looked a little more faded. It wasn’t enough to make us return them.

We also found a couple of ShopMcMullen reviews online mentioning similar issues. A few people said they received shoes with scuff marks or a bag that didn’t match the description perfectly. In every case, ShopMcMullen offered to accept a return or exchange, which is good to know.

Limited Order Changes

Once you place an order with ShopMcMullen, it’s often hard to cancel or make changes.

We read reviews from other shoppers who had the same issue. A few said they emailed or called right after ordering, but still couldn’t make changes. That’s probably because ShopMcMullen tries to ship orders fast, which is great most of the time, but not if you make a mistake.

ShopMcMullen Reviews by Verified Customers

ShopMcMullen has become a favorite for many people who love fashion. Customers enjoy shopping there because of the special items they find there. Many like that the store features shoes and clothes from different designers. They also appreciate that the staff is friendly and helpful.

Julia H. from Oakland shared that she enjoys visiting ShopMcMullen. Every time she shops, she finds something unique. Julia also likes that the store supports diverse designers and gives them a platform.

Maya R. from San Francisco had a good experience, too. She found the sneakers at ShopMcMullen special. She did have a small problem with returning an item, but the staff helped her. Maya still recommends the store because she likes their collection.

David K. from Los Angeles bought something online. He said the website was easy to use, and the order came on time. David loved how the item was packed and felt happy when he opened it. He plans to shop there again because of his good experience.

Overall, ShopMcMullen reviews show that people like shopping there.

How Do I Check if a Site is Legit?

To check if a site is legit, look for a secure website (https), real contact information, customer reviews, and a clear refund policy. Check social media activity and search the store name plus “reviews” or “scam” to see what others say. Trust your gut—if something feels off, it probably is.

Here are all the steps to do:

What Products Does ShopMcMullen Sell?

ShopMcMullen sells a range of high-end designer clothing, shoes, accessories, and bags. They carry top names like Christopher John Rogers, Dries Van Noten, and The Row, as well as pieces from new, independent designers.

ShopMcMullen vs. Zappos

Wondering whether to shop at ShopMcMullen or Zappos? ShopMcMullen is a top pick for luxury fashion lovers. Zappos, on the other hand, is famous for its huge range of shoes and clothing, all with free, easy returns.

ShopMcMullen vs. StockX

ShopMcMullen focuses on designer womenswear. In comparison, StockX is the go-to for sneaker enthusiasts looking for the latest drops and limited-edition styles.

ShopMcMullen vs. Foot Locker

Trying to decide between ShopMcMullen and Foot Locker? ShopMcMullen is perfect for shoppers who want high-fashion, designer pieces you won’t find at the mall. Foot Locker is a global leader in sneakers and sportswear, featuring brands like Nike and Adidas.

ShopMcMullen vs. KicksCrew

ShopMcMullen is your destination for luxury, designer womenswear. On the other hand, KicksCrew is an online sneaker marketplace where you can find popular brands and exclusive releases.

Final Words

ShopMcMullen is a legit store where you can shop for designer fashion with confidence. Here’s why we think they’re a solid choice:

• They’ve been around since 2007, proving they’re not going anywhere.

• Real designer goods from big names—no fakes here.

• Physical stores in Oakland and San Francisco, you can actually visit.

• Mostly positive online reviews, plus a refund and return policy.

• Solid social media presence that keeps you in the loop.

So go ahead, treat yourself! Just double-check your order and read the return policy so you’re in the know. Happy shopping!