Is Snipes USA legit

Is Snipes USA Legit? Latest Review To Read Before Buying

If you’ve ever seen a crazy sneaker deal on Snipes USA and paused before clicking “Buy,” you’re not alone. We’ve been there. The deals look good, but something feels off. And that one big question hits: is Snipes USA legit?

Don’t worry. We’ve got you.

Here’s what we found:

Snipes USA is 100% legit. They have physical stores across the U.S. and sell real, brand-name sneakers and streetwear. Just check your order details carefully—some customers report problems with incorrect sizes.

Want more info?

Then, stay tuned. Here, you’ll learn:

  • Why is Snipes reliable

  • What problems do people face

  • Comparison with Zappos and StockX.

Let’s begin!

Key Takeaways

  • Snipes USA is reliable and only sells brand-new, authentic shoes.

  • It’s owned by the Deichmann Group, a massive European shoe company.

  • Snipes is an official Nike and Adidas retail partner.

  • The company runs over 300 stores across the U.S.

  • Shipping and customer service can sometimes be slow.

  • Snipes is not a reseller or marketplace – they sell directly from brands.

Is Snipes USA legit? Or is it Fake? (Review)

is Snipes USA legit or a scam

Snipes USA is a completely legit sneaker and streetwear store. It sells 100 percent authentic products from top brands like Nike, Adidas, and Jordan. The company owns over 300 stores in the United States.

On top of that, the website is secure, payments are protected, and many buyers, including us, have had real and reliable shopping experiences.

These are all nine reasons why Snipes USA is a legitimate company:

Reason 1: Global brand with strong roots

Snipes is definitely legit, and the biggest reason is its global reach. It has been around since 1998, starting out in Germany. Over the years, it became one of Europe’s biggest names in sneakers and streetwear. That kind of long history says a lot about trust.

It’s hard for any business to last more than two decades unless people actually like buying from them.

The company decided to enter the U.S. market a few years ago. But the real game-changer came in 2021 when Snipes bought Jimmy Jazz, a popular American sneaker chain. That deal added more than 170 stores to their network in one move.

Now, according to the Daily Record, Snipes runs more than 300 physical stores across the United States.

We’ve been to a few of those stores ourselves. The experience felt just like visiting any major sneaker retailer.

Reason 2: Authorized retailer for major brands

Before we bought anything, we wanted to be sure the shoes were real. So we checked if brands like Nike and Adidas actually allow Snipes to sell their products. And yes, they do. Snipes is an official retail partner for some of the biggest names in the industry.

That matters a lot. Companies like Nike don’t give out partnerships easily. They only work with stores that follow strict rules.

Another sign of trust is how detailed Snipes’ product listings are. You can often find exact product codes and official photos.

Reason 3: Owned by Deichmann Group

Snipes is a reliable company because it is owned by the Deichmann Group, one of the world’s largest shoe retailers. Based in Germany, Deichmann has been in business for over 100 years.

Remember: When a big brand like Deichmann owns a company, it brings structure, rules, and financial support.

Knowing that Snipes has that kind of backing gave us confidence when we placed our first order. If something ever went wrong, we knew we weren’t dealing with a random online store. There’s a real company standing behind it with real responsibility.

Reason 4: Hundreds of physical stores in the U.S.

One of the best things about Snipes is that it’s not just online. They have more than 300 stores open across the U.S. We’ve visited a few ourselves, and they felt just like any legit sneaker store you’ve seen. Here's a picture of Snipes store we clicked:

snipes usa is legit

According to Deichmann, they have around 50,000 employees. A lot of people want to join them, too, and they often visit their site’s career page. That’s one of many reasons people call Snipes trustworthy.

You can use their store locator on their website to find one near you. Most are inside malls or shopping plazas, just like Foot Locker or Finish Line. When you step inside, you see branded sneakers, clothing, and full-time staff ready to help.

Reason 5: Secure and safe online shopping

Snipes USA is not a scam, and the reason is that their website is 100 percent safe. Snipes USA uses full HTTPS encryption. That means your personal and payment information stays safe while you shop.

snipes usa is a legit site

You can pay with PayPal, Klarna, and all major credit or debit cards. These payment methods come with built-in buyer protection.

Here’s every payment method that Snipes uses:

Online Payments

In-Store Payments

Visa, MasterCard, American Express, Discover

Visa, MasterCard, American Express, Discover

PayPal

PayPal

Apple Pay

Apple Pay

Google Pay

Google Pay

PayPal Pay in 4 (Buy Now, Pay Later)

Cash


SNIPES Gift Cards

We tested the entire checkout process. It was clean and simple. We got our confirmation email right away.

It’s also helpful that they don’t ask for extra personal info. Just your address, payment, and that’s it.

Reason 6: Real customer base

If you search for Snipes USA online, you might come across some negative reviews or complaints on sites like BBB. That can feel like a red flag, but note that Snipes handles thousands of orders every single month. And no business that size gets by without a few bumps along the way.

Even big stores like Foot Locker or Amazon get bad reviews sometimes. It doesn’t mean they’re fake. It just means they’re real, and things happen.

We dug into Trustpilot and found Snipes sitting around 3.5 stars. On Google, the ratings range from about 3.8 to 4.2, depending on the store. These numbers tell the full story. Some people have great experiences. Some don’t.

When we ordered, everything worked out fine. Our payment went through and the item arrived on time. And when we visited the store, there were other customers shopping just like us.

Reason 7: Clear return, exchange, and cancellation policy

You can trust Snipes USA because of their return and exchange policies. The company has a clear and easy-to-find return policy listed right on their website. According to their rules, you can return items within 30 days of receiving them. That gives you plenty of time to try on your shoes or clothes and decide if they’re right for you.

In addition, note that the product must be in original condition.

They also let you return online orders in-store, which makes the whole process even easier if you live near one of their locations.

Snipes also allows cancellations in some cases if the item hasn’t shipped yet. That part depends on timing, but it’s still nice to have that option if you need it.

Reason 8: Big social media presence

Snipes USA is not a scam and the reason is their social media dominance. A real company always have regular posts and real followers. Snipes is active on Instagram, Facebook, Twitter, LinkedIn and even YouTube.

Platform

Followers/Subscribers

Instagram

1.7 Million followers

Facebook

89K followers

X (Twitter)

76.2K followers

TikTok

41.3K followers

YouTube

651 subscribers

LinkedIn

Over 37K followers

Their Instagram has over a million followers. That’s not something you can fake overnight. It shows they’ve been building a real community around sneakers and streetwear for years.

When we reached out with a question through Instagram DMs, they actually replied. It wasn’t instant, but the response came within a day.

They also run campaigns and collabs with influencers and artists.

Reason 9: Easy to contact Snipes

Snipes USA is a legit and safe site because you can get in touch with them at any time you want. A legit company should always be reachable. If they don’t offer customer service or make it hard to get in touch, that’s usually means something is wrong.

Here’s how to contact Snipes USA:

Contact Method

How to Reach Snipes USA

Email

Send an email to customerservice@snipesusa.com

Contact Form

Fill out their online support form

Phone

No phone support – use email or form instead

Mailing Address

Snipes USA, 2030 Byberry Rd, Philadelphia, PA 19116

Social Media

Message them on Instagram, Facebook, Twitter, or TikTok

In our experience, their customer service is not perfect, but it works. And most importantly, it’s real. You won’t get ghosted or blocked. You’ll get an answer, even if it takes a day or two.

3 Problems With Snipes USA (Beware)

Snipes USA has some problems. Some buyers have reported slow shipping, delayed refunds, and unresponsive customer service. You can read about these complaints online in reviews.

Slow shipping and delayed updates

One of the biggest issues people face with Snipes USA is shipping delays. This is something we noticed in several customer reviews, and we’ve experienced it ourselves too. Orders sometimes take longer than expected to ship, even when the product is listed as “in stock.”

In our case, we placed an order of Nike sneakers that took over a week just to leave the warehouse. No update emails came in between. The tracking only went live after we contacted support. And while the item finally arrived, it was definitely slower than we expected.

Refunds and return delays

Snipes does accept returns, but the process isn’t always fast. We’ve seen many buyers talk about how it takes too long to get their money back after returning an item. Some say it took more than 3 weeks. That’s a long time to wait for a refund, especially when most retailers handle it in 5 to 10 business days.

Customer service can be hit or miss

Another thing many people mention is the slow response time from customer service. One time, we got a reply within 24 hours. Another time, we waited four days. It depends on when you reach out and what your issue is. But overall, support doesn’t feel fast or proactive.

People on Trustpilot and Reddit often mention that emails go unanswered, especially when it comes to delayed orders or return issues. That makes things worse because customers are already stressed.

Snipes USA Reviews by Verified Customers

Snipes USA has mixed reviews across the internet. Some customers are happy with what they got, while others had a rough experience. On Trustpilot, Snipes currently holds an average rating of around 3.5 stars. That shows it’s not a scam, but it’s not perfect either.

Here’s the Snipes USA review table:

Platform

Rating

Summary

APIVoid

100 percent

Safe website

ScamAdviser

100 percent

Strong legitimacy

AfterShip

4.59 out of 5

Good delivery and packaging

Facebook

64 percent recommend

Mixed reviews

Yelp (Philadelphia)

Mostly complaints

Poor service and packaging

BBB

F rating

Over 380 complaints, refund issues

Tenereteam (snipescom)

1.4 out of 5

Low satisfaction

Reddit

Mixed feedback

Issues with support and order handling

App Store (Apple)

4.8 out of 5

Positive 6.9K reviews

Google Play Store

4.5 out of 5

Praises

We read through dozens of reviews, and here’s the pattern we noticed. People who walk into stores usually have a good time. They see the product, try it on, and walk out happy. In-store staff often get praised for being helpful and friendly. But the problems mostly show up online.

One buyer said on Trustpilot: “I placed an order during their big sale. Got the confirmation right away, but didn’t hear anything for 10 days. No updates. I had to email them twice before I got a tracking number.”

That kind of delay was a common theme in the reviews.

snipes usa customer reviews

But not all reviews were bad. Some were clearly positive. “I ordered Jordans from Snipes. The shoes were 100 percent legit, came with original box and tags, and arrived within five days. Will order again.”

snipes usa review

We think Snipes works best for people who live near a store. You can try the shoes or handle returns in person.

Why is Snipes USA so cheap?

Snipes USA is usually cheaper than others because it gets its products directly from major brands like Nike, Adidas, and Puma. Since they’re an authorized retailer, they buy in bulk and often get wholesale prices. That gives them the freedom to run more sales and offer cheaper prices.

Also, Snipes runs lots of promotions. You’ll often find discounts during holidays, end-of-season sales, and even surprise markdowns during the week. We’ve grabbed Jordans and Nike Tech gear for way less than we’d pay anywhere else.

Another reason for the lower prices is that Snipes handles its own supply chain. Because the company owns many of its stores, it doesn’t always have to rely on third-party resellers. That saves money, and some of that savings gets passed to customers.

How to Sell at Snipes USA?

Right now, Snipes USA does not work like a marketplace. You cannot just sign up and start selling your products on their website. They only sell items from well-known brands like Nike, Jordan, Adidas, and Puma.

If you want to sell your brand at Snipes, you would need to become one of their approved suppliers. This usually means you need to be a real business with a good reputation. You also need to have strong products that match their audience and style.

Does Snipes USA Sell Fake Shoes?

No, Snipes USA does not sell fake shoes. Every pair they sell is 100 percent real and comes straight from top brands like Nike, Adidas, Puma, and Jordan. Snipes is an official retail partner for these major brands. You can even find them listed on some brand websites.

Companies like Nike do not let just anyone sell their shoes. They only work with stores they trust. That tells us Snipes is fully approved.

We have ordered from Snipes ourselves and got original products. The shoes came in brand boxes with tags and everything looked exactly the same as what you find in a Nike store. The quality was perfect and nothing felt off.

Some people worry because Snipes often has lower prices. But the reason for this is not fake shoes. It is because Snipes buys in bulk and runs lots of sales.

Also, Snipes is owned by the Deichmann Group, one of the biggest shoe companies in Europe. A company that big would never risk its reputation by selling fake products.

Is Snipes a Nike Retailer?

Yes, Snipes is a trusted Nike retailer. They sell real Nike products in their stores and on their website. That includes shoes, clothes, and limited drops.

We have bought Nike sneakers from Snipes more than once. They came in the original box with the correct tags and product codes.

Snipes works directly with Nike. That means they get their products straight from the source. You will often see new Nike releases on the Snipes site at the same time they drop on Nike.com. This shows that Snipes is part of Nike’s approved retail network.

Nike does not allow just any store to sell their items. They pick their partners carefully. Snipes made the list because they follow strict standards and handle products the right way.

We also checked Nike’s store locator and partner list. Snipes shows up as a verified Nike seller. That confirms it officially.

Is Snipes Available Worldwide?

Snipes is a global brand, but it is not available in every country yet. Right now, you can shop from Snipes in the United States and many parts of Europe. If you live in countries like Germany, Spain, France, Italy, or the Netherlands, you can find Snipes stores and shop from their local websites.

The company also has a big presence in the United States, with more than 300 stores and a full online store for U.S. shoppers.

But if you are outside of those areas, Snipes may not ship to your country. For example, if you live in Canada, Australia, or Asia, you cannot order directly from Snipes USA. They do not offer global shipping at this time.

Moreover, each region has its own Snipes website. For example, Snipes Germany has different prices and stock from Snipes USA. That means they run separate systems depending on where you live.

Are Snipes USA Shoes New?

Yes, all shoes sold at Snipes USA are brand new. When you shop at Snipes, you are not getting used shoes or returns. You are getting fresh, original products that are shipped in brand boxes with tags and labels.

We have ordered from Snipes and every time the shoes came in perfect condition. The box was sealed. The sneakers were clean, unused, and smelled just like new shoes should.

If you want peace of mind, check the product code on your shoes and compare it to what you see on the brand’s website. We did that, and it always matched.

Does Snipes USA Sell Used Shoes?

No, Snipes USA does not sell used shoes. Everything they offer is brand new. That includes sneakers, boots, slides, and anything else on their website or in stores. Keep in mind that Snipes is not a resale platform. They are an official retailer. That means they get their products directly from the brands, not from customers or sellers.

There is no used section on the website. There are no different conditions listed. They simply do not deal with used shoes.

Stores like StockX or eBay allow used items. But Snipes is not like that.

Snipes USA vs Zappos

Snipes and Zappos are both good places to buy shoes, but they are made for different types of shoppers. Snipes is better for sneaker lovers and streetwear fans. Zappos is great for comfort, casual wear, and everyday shoes.

Feature

Snipes USA

Zappos

Focus

Sneakers and streetwear

Comfort, casual, and everyday shoes

Brands

Nike, Adidas, Jordan, Puma

New Balance, Clarks, ASICS, Crocs

Style

Urban and sporty

Casual and practical

Shipping

Can be a little slow

Very fast and reliable

Returns

30 days, takes time to refund

365 days, very smooth and easy

Customer Support

Not always fast

Super responsive and helpful

Snipes USA vs KicksCrew

Snipes and KicksCrew both sell sneakers, but how they run their business is very different. Snipes is a direct retailer. KicksCrew is a global marketplace.

Feature

Snipes USA

KicksCrew

Store Type

Retail store

Marketplace with third-party sellers

Product Condition

New, in stock

New, often shipped from overseas

Shipping

Usually normal timing

Often takes longer

Authenticity

Guaranteed from brands

Claims real, but sources vary

Price

Set pricing, has sales

Usually higher, varies by item

Store Locations

Has real stores in the U.S.

Online only

Return Policy

Accepts returns

Returns are strict and harder

If you’re interested in buying from KicksCrew, then we’ve written a perfect guide for you. Check out whether KicksCrew is legit or a scam.

Snipes USA vs StockX

Snipes and StockX are both trusted for sneakers, but they work in very different ways. Snipes is a regular store. StockX is a resale platform where sellers list shoes, and buyers bid or pay the asking price.

Feature

Snipes USA

StockX

Shopping Type

Retail

Resale marketplace

Product Condition

Brand new only

New only (no used shoes)

Shipping Time

Standard retail timing

Can take longer due to authentication

Returns

Accepts returns

No returns, all sales are final

Prices

Regular retail or discounted

Based on bids and market demand

Buying Experience

Simple checkout

More steps, bidding, or buying

Snipes USA vs Foot Locker

Snipes and Foot Locker are both sneaker stores that carry popular brands. The big difference is the shopping style and store presence. Foot Locker is bigger, with more stores and a long history in the U.S. Snipes is newer.

Feature

Snipes USA

Foot Locker

Store Size

Over 300 U.S. locations

Over 800 U.S. locations

Brand Selection

Nike, Adidas, Jordan, Puma

Similar brands, more variety in sizes

Style

More streetwear focused

More sporty and athletic

Loyalty Program

Not widely promoted

FLX Rewards Program

Shipping

Standard speed

Often faster and more consistent

In-Store Experience

Urban and trendy vibe

Clean, large, more organized

To know more details, read if Foot Locker is real or a scam.

Final Words

So, is Snipes USA legit? Yes, it absolutely is. But just like any big store, it has some ups and downs. Overall, we think it’s a great place to buy sneakers, especially if you know what to expect.

Here’s a recap:

  • All shoes are real, brand-new, and come from trusted brands

  • Snipes has physical stores you can visit and return to

  • It’s owned by a strong global company that knows shoes

  • Customer service could be faster, but it does respond

That’s all!

If you’ve ever seen a crazy sneaker deal on Snipes USA and paused before clicking “Buy,” you’re not alone. We’ve been there. The deals look good, but something feels off. And that one big question hits: is Snipes USA legit?

Don’t worry. We’ve got you.

Here’s what we found:

Snipes USA is 100% legit. They have physical stores across the U.S. and sell real, brand-name sneakers and streetwear. Just check your order details carefully—some customers report problems with incorrect sizes.

Want more info?

Then, stay tuned. Here, you’ll learn:

  • Why is Snipes reliable

  • What problems do people face

  • Comparison with Zappos and StockX.

Let’s begin!

Key Takeaways

  • Snipes USA is reliable and only sells brand-new, authentic shoes.

  • It’s owned by the Deichmann Group, a massive European shoe company.

  • Snipes is an official Nike and Adidas retail partner.

  • The company runs over 300 stores across the U.S.

  • Shipping and customer service can sometimes be slow.

  • Snipes is not a reseller or marketplace – they sell directly from brands.

Is Snipes USA legit? Or is it Fake? (Review)

is Snipes USA legit or a scam

Snipes USA is a completely legit sneaker and streetwear store. It sells 100 percent authentic products from top brands like Nike, Adidas, and Jordan. The company owns over 300 stores in the United States.

On top of that, the website is secure, payments are protected, and many buyers, including us, have had real and reliable shopping experiences.

These are all nine reasons why Snipes USA is a legitimate company:

Reason 1: Global brand with strong roots

Snipes is definitely legit, and the biggest reason is its global reach. It has been around since 1998, starting out in Germany. Over the years, it became one of Europe’s biggest names in sneakers and streetwear. That kind of long history says a lot about trust.

It’s hard for any business to last more than two decades unless people actually like buying from them.

The company decided to enter the U.S. market a few years ago. But the real game-changer came in 2021 when Snipes bought Jimmy Jazz, a popular American sneaker chain. That deal added more than 170 stores to their network in one move.

Now, according to the Daily Record, Snipes runs more than 300 physical stores across the United States.

We’ve been to a few of those stores ourselves. The experience felt just like visiting any major sneaker retailer.

Reason 2: Authorized retailer for major brands

Before we bought anything, we wanted to be sure the shoes were real. So we checked if brands like Nike and Adidas actually allow Snipes to sell their products. And yes, they do. Snipes is an official retail partner for some of the biggest names in the industry.

That matters a lot. Companies like Nike don’t give out partnerships easily. They only work with stores that follow strict rules.

Another sign of trust is how detailed Snipes’ product listings are. You can often find exact product codes and official photos.

Reason 3: Owned by Deichmann Group

Snipes is a reliable company because it is owned by the Deichmann Group, one of the world’s largest shoe retailers. Based in Germany, Deichmann has been in business for over 100 years.

Remember: When a big brand like Deichmann owns a company, it brings structure, rules, and financial support.

Knowing that Snipes has that kind of backing gave us confidence when we placed our first order. If something ever went wrong, we knew we weren’t dealing with a random online store. There’s a real company standing behind it with real responsibility.

Reason 4: Hundreds of physical stores in the U.S.

One of the best things about Snipes is that it’s not just online. They have more than 300 stores open across the U.S. We’ve visited a few ourselves, and they felt just like any legit sneaker store you’ve seen. Here's a picture of Snipes store we clicked:

snipes usa is legit

According to Deichmann, they have around 50,000 employees. A lot of people want to join them, too, and they often visit their site’s career page. That’s one of many reasons people call Snipes trustworthy.

You can use their store locator on their website to find one near you. Most are inside malls or shopping plazas, just like Foot Locker or Finish Line. When you step inside, you see branded sneakers, clothing, and full-time staff ready to help.

Reason 5: Secure and safe online shopping

Snipes USA is not a scam, and the reason is that their website is 100 percent safe. Snipes USA uses full HTTPS encryption. That means your personal and payment information stays safe while you shop.

snipes usa is a legit site

You can pay with PayPal, Klarna, and all major credit or debit cards. These payment methods come with built-in buyer protection.

Here’s every payment method that Snipes uses:

Online Payments

In-Store Payments

Visa, MasterCard, American Express, Discover

Visa, MasterCard, American Express, Discover

PayPal

PayPal

Apple Pay

Apple Pay

Google Pay

Google Pay

PayPal Pay in 4 (Buy Now, Pay Later)

Cash


SNIPES Gift Cards

We tested the entire checkout process. It was clean and simple. We got our confirmation email right away.

It’s also helpful that they don’t ask for extra personal info. Just your address, payment, and that’s it.

Reason 6: Real customer base

If you search for Snipes USA online, you might come across some negative reviews or complaints on sites like BBB. That can feel like a red flag, but note that Snipes handles thousands of orders every single month. And no business that size gets by without a few bumps along the way.

Even big stores like Foot Locker or Amazon get bad reviews sometimes. It doesn’t mean they’re fake. It just means they’re real, and things happen.

We dug into Trustpilot and found Snipes sitting around 3.5 stars. On Google, the ratings range from about 3.8 to 4.2, depending on the store. These numbers tell the full story. Some people have great experiences. Some don’t.

When we ordered, everything worked out fine. Our payment went through and the item arrived on time. And when we visited the store, there were other customers shopping just like us.

Reason 7: Clear return, exchange, and cancellation policy

You can trust Snipes USA because of their return and exchange policies. The company has a clear and easy-to-find return policy listed right on their website. According to their rules, you can return items within 30 days of receiving them. That gives you plenty of time to try on your shoes or clothes and decide if they’re right for you.

In addition, note that the product must be in original condition.

They also let you return online orders in-store, which makes the whole process even easier if you live near one of their locations.

Snipes also allows cancellations in some cases if the item hasn’t shipped yet. That part depends on timing, but it’s still nice to have that option if you need it.

Reason 8: Big social media presence

Snipes USA is not a scam and the reason is their social media dominance. A real company always have regular posts and real followers. Snipes is active on Instagram, Facebook, Twitter, LinkedIn and even YouTube.

Platform

Followers/Subscribers

Instagram

1.7 Million followers

Facebook

89K followers

X (Twitter)

76.2K followers

TikTok

41.3K followers

YouTube

651 subscribers

LinkedIn

Over 37K followers

Their Instagram has over a million followers. That’s not something you can fake overnight. It shows they’ve been building a real community around sneakers and streetwear for years.

When we reached out with a question through Instagram DMs, they actually replied. It wasn’t instant, but the response came within a day.

They also run campaigns and collabs with influencers and artists.

Reason 9: Easy to contact Snipes

Snipes USA is a legit and safe site because you can get in touch with them at any time you want. A legit company should always be reachable. If they don’t offer customer service or make it hard to get in touch, that’s usually means something is wrong.

Here’s how to contact Snipes USA:

Contact Method

How to Reach Snipes USA

Email

Send an email to customerservice@snipesusa.com

Contact Form

Fill out their online support form

Phone

No phone support – use email or form instead

Mailing Address

Snipes USA, 2030 Byberry Rd, Philadelphia, PA 19116

Social Media

Message them on Instagram, Facebook, Twitter, or TikTok

In our experience, their customer service is not perfect, but it works. And most importantly, it’s real. You won’t get ghosted or blocked. You’ll get an answer, even if it takes a day or two.

3 Problems With Snipes USA (Beware)

Snipes USA has some problems. Some buyers have reported slow shipping, delayed refunds, and unresponsive customer service. You can read about these complaints online in reviews.

Slow shipping and delayed updates

One of the biggest issues people face with Snipes USA is shipping delays. This is something we noticed in several customer reviews, and we’ve experienced it ourselves too. Orders sometimes take longer than expected to ship, even when the product is listed as “in stock.”

In our case, we placed an order of Nike sneakers that took over a week just to leave the warehouse. No update emails came in between. The tracking only went live after we contacted support. And while the item finally arrived, it was definitely slower than we expected.

Refunds and return delays

Snipes does accept returns, but the process isn’t always fast. We’ve seen many buyers talk about how it takes too long to get their money back after returning an item. Some say it took more than 3 weeks. That’s a long time to wait for a refund, especially when most retailers handle it in 5 to 10 business days.

Customer service can be hit or miss

Another thing many people mention is the slow response time from customer service. One time, we got a reply within 24 hours. Another time, we waited four days. It depends on when you reach out and what your issue is. But overall, support doesn’t feel fast or proactive.

People on Trustpilot and Reddit often mention that emails go unanswered, especially when it comes to delayed orders or return issues. That makes things worse because customers are already stressed.

Snipes USA Reviews by Verified Customers

Snipes USA has mixed reviews across the internet. Some customers are happy with what they got, while others had a rough experience. On Trustpilot, Snipes currently holds an average rating of around 3.5 stars. That shows it’s not a scam, but it’s not perfect either.

Here’s the Snipes USA review table:

Platform

Rating

Summary

APIVoid

100 percent

Safe website

ScamAdviser

100 percent

Strong legitimacy

AfterShip

4.59 out of 5

Good delivery and packaging

Facebook

64 percent recommend

Mixed reviews

Yelp (Philadelphia)

Mostly complaints

Poor service and packaging

BBB

F rating

Over 380 complaints, refund issues

Tenereteam (snipescom)

1.4 out of 5

Low satisfaction

Reddit

Mixed feedback

Issues with support and order handling

App Store (Apple)

4.8 out of 5

Positive 6.9K reviews

Google Play Store

4.5 out of 5

Praises

We read through dozens of reviews, and here’s the pattern we noticed. People who walk into stores usually have a good time. They see the product, try it on, and walk out happy. In-store staff often get praised for being helpful and friendly. But the problems mostly show up online.

One buyer said on Trustpilot: “I placed an order during their big sale. Got the confirmation right away, but didn’t hear anything for 10 days. No updates. I had to email them twice before I got a tracking number.”

That kind of delay was a common theme in the reviews.

snipes usa customer reviews

But not all reviews were bad. Some were clearly positive. “I ordered Jordans from Snipes. The shoes were 100 percent legit, came with original box and tags, and arrived within five days. Will order again.”

snipes usa review

We think Snipes works best for people who live near a store. You can try the shoes or handle returns in person.

Why is Snipes USA so cheap?

Snipes USA is usually cheaper than others because it gets its products directly from major brands like Nike, Adidas, and Puma. Since they’re an authorized retailer, they buy in bulk and often get wholesale prices. That gives them the freedom to run more sales and offer cheaper prices.

Also, Snipes runs lots of promotions. You’ll often find discounts during holidays, end-of-season sales, and even surprise markdowns during the week. We’ve grabbed Jordans and Nike Tech gear for way less than we’d pay anywhere else.

Another reason for the lower prices is that Snipes handles its own supply chain. Because the company owns many of its stores, it doesn’t always have to rely on third-party resellers. That saves money, and some of that savings gets passed to customers.

How to Sell at Snipes USA?

Right now, Snipes USA does not work like a marketplace. You cannot just sign up and start selling your products on their website. They only sell items from well-known brands like Nike, Jordan, Adidas, and Puma.

If you want to sell your brand at Snipes, you would need to become one of their approved suppliers. This usually means you need to be a real business with a good reputation. You also need to have strong products that match their audience and style.

Does Snipes USA Sell Fake Shoes?

No, Snipes USA does not sell fake shoes. Every pair they sell is 100 percent real and comes straight from top brands like Nike, Adidas, Puma, and Jordan. Snipes is an official retail partner for these major brands. You can even find them listed on some brand websites.

Companies like Nike do not let just anyone sell their shoes. They only work with stores they trust. That tells us Snipes is fully approved.

We have ordered from Snipes ourselves and got original products. The shoes came in brand boxes with tags and everything looked exactly the same as what you find in a Nike store. The quality was perfect and nothing felt off.

Some people worry because Snipes often has lower prices. But the reason for this is not fake shoes. It is because Snipes buys in bulk and runs lots of sales.

Also, Snipes is owned by the Deichmann Group, one of the biggest shoe companies in Europe. A company that big would never risk its reputation by selling fake products.

Is Snipes a Nike Retailer?

Yes, Snipes is a trusted Nike retailer. They sell real Nike products in their stores and on their website. That includes shoes, clothes, and limited drops.

We have bought Nike sneakers from Snipes more than once. They came in the original box with the correct tags and product codes.

Snipes works directly with Nike. That means they get their products straight from the source. You will often see new Nike releases on the Snipes site at the same time they drop on Nike.com. This shows that Snipes is part of Nike’s approved retail network.

Nike does not allow just any store to sell their items. They pick their partners carefully. Snipes made the list because they follow strict standards and handle products the right way.

We also checked Nike’s store locator and partner list. Snipes shows up as a verified Nike seller. That confirms it officially.

Is Snipes Available Worldwide?

Snipes is a global brand, but it is not available in every country yet. Right now, you can shop from Snipes in the United States and many parts of Europe. If you live in countries like Germany, Spain, France, Italy, or the Netherlands, you can find Snipes stores and shop from their local websites.

The company also has a big presence in the United States, with more than 300 stores and a full online store for U.S. shoppers.

But if you are outside of those areas, Snipes may not ship to your country. For example, if you live in Canada, Australia, or Asia, you cannot order directly from Snipes USA. They do not offer global shipping at this time.

Moreover, each region has its own Snipes website. For example, Snipes Germany has different prices and stock from Snipes USA. That means they run separate systems depending on where you live.

Are Snipes USA Shoes New?

Yes, all shoes sold at Snipes USA are brand new. When you shop at Snipes, you are not getting used shoes or returns. You are getting fresh, original products that are shipped in brand boxes with tags and labels.

We have ordered from Snipes and every time the shoes came in perfect condition. The box was sealed. The sneakers were clean, unused, and smelled just like new shoes should.

If you want peace of mind, check the product code on your shoes and compare it to what you see on the brand’s website. We did that, and it always matched.

Does Snipes USA Sell Used Shoes?

No, Snipes USA does not sell used shoes. Everything they offer is brand new. That includes sneakers, boots, slides, and anything else on their website or in stores. Keep in mind that Snipes is not a resale platform. They are an official retailer. That means they get their products directly from the brands, not from customers or sellers.

There is no used section on the website. There are no different conditions listed. They simply do not deal with used shoes.

Stores like StockX or eBay allow used items. But Snipes is not like that.

Snipes USA vs Zappos

Snipes and Zappos are both good places to buy shoes, but they are made for different types of shoppers. Snipes is better for sneaker lovers and streetwear fans. Zappos is great for comfort, casual wear, and everyday shoes.

Feature

Snipes USA

Zappos

Focus

Sneakers and streetwear

Comfort, casual, and everyday shoes

Brands

Nike, Adidas, Jordan, Puma

New Balance, Clarks, ASICS, Crocs

Style

Urban and sporty

Casual and practical

Shipping

Can be a little slow

Very fast and reliable

Returns

30 days, takes time to refund

365 days, very smooth and easy

Customer Support

Not always fast

Super responsive and helpful

Snipes USA vs KicksCrew

Snipes and KicksCrew both sell sneakers, but how they run their business is very different. Snipes is a direct retailer. KicksCrew is a global marketplace.

Feature

Snipes USA

KicksCrew

Store Type

Retail store

Marketplace with third-party sellers

Product Condition

New, in stock

New, often shipped from overseas

Shipping

Usually normal timing

Often takes longer

Authenticity

Guaranteed from brands

Claims real, but sources vary

Price

Set pricing, has sales

Usually higher, varies by item

Store Locations

Has real stores in the U.S.

Online only

Return Policy

Accepts returns

Returns are strict and harder

If you’re interested in buying from KicksCrew, then we’ve written a perfect guide for you. Check out whether KicksCrew is legit or a scam.

Snipes USA vs StockX

Snipes and StockX are both trusted for sneakers, but they work in very different ways. Snipes is a regular store. StockX is a resale platform where sellers list shoes, and buyers bid or pay the asking price.

Feature

Snipes USA

StockX

Shopping Type

Retail

Resale marketplace

Product Condition

Brand new only

New only (no used shoes)

Shipping Time

Standard retail timing

Can take longer due to authentication

Returns

Accepts returns

No returns, all sales are final

Prices

Regular retail or discounted

Based on bids and market demand

Buying Experience

Simple checkout

More steps, bidding, or buying

Snipes USA vs Foot Locker

Snipes and Foot Locker are both sneaker stores that carry popular brands. The big difference is the shopping style and store presence. Foot Locker is bigger, with more stores and a long history in the U.S. Snipes is newer.

Feature

Snipes USA

Foot Locker

Store Size

Over 300 U.S. locations

Over 800 U.S. locations

Brand Selection

Nike, Adidas, Jordan, Puma

Similar brands, more variety in sizes

Style

More streetwear focused

More sporty and athletic

Loyalty Program

Not widely promoted

FLX Rewards Program

Shipping

Standard speed

Often faster and more consistent

In-Store Experience

Urban and trendy vibe

Clean, large, more organized

To know more details, read if Foot Locker is real or a scam.

Final Words

So, is Snipes USA legit? Yes, it absolutely is. But just like any big store, it has some ups and downs. Overall, we think it’s a great place to buy sneakers, especially if you know what to expect.

Here’s a recap:

  • All shoes are real, brand-new, and come from trusted brands

  • Snipes has physical stores you can visit and return to

  • It’s owned by a strong global company that knows shoes

  • Customer service could be faster, but it does respond

That’s all!

Вернуться в блог

Оставьте комментарий

Обратите внимание, что комментарии должны быть одобрены до их публикации.

Пит Оливери

Генеральный директор / автор Freaky Shoes®

Познакомьтесь с Питом Оливери, творческой силой и провидцем вождения за причудливой обуви. Уроженец Нью -Джерси, Пит является опытным американским художником, посвященным индустрии потребительских товаров, посвященных более 20 лет, оставляя неизгладимый след в различных областях, таких как графический дизайн и дизайн упаковки, иллюстрация и разработка продукта. Его необычайный талант принес ему награду, в том числе престижную награду Bio Comics за его исключительную работу по разработке контента комиксов. Однако окончательное достижение Пита заключается в его роли основателя, генерального директора и творческого гения причудливой обуви.

1 из 3