Delivery Information

How long does it take to make and receive my custom Freaky Shoes®?

Custom shoes made on Freakyshoes.com take the following time to process:

Production time: Approx 10 business days

Shipping time: Approx 2-3 weeks

Shipping estimates are based on destination.

 

How can I track my order / shipment?

We will provide tracking details after your custom order ships. In some cases you will receive multiple packages / multiple tracking numbers depending which facilities the products are shipped from for each order. Once your order has been shipped, we will add tracking details to your order. If you have any questions about your custom order, please feel free to contact us and we will respond back to you as quickly as possible.

 

Do you ship to PO Boxes?

No, unfortunately FedEx & DHL does not ship to PO Boxes.

 

Can I return my order?

We have a strict no refund no return policy. Our products are custom made to order what each customer created, so it is valueless to other customers. We also don't accept cancellations, or exchanges once orders are placed. We do not take responsibility for how the final artwork turns out on the finished product. We do our best to recreate the design created on our platform but variations in the final printing do exist. We protect ourselves from customers who over-reach and try to get free products. Please be sure to check that your design, size, shipping address, and phone number are correct prior to completing your purchase. If you have any issues or questions, please contact us.